A pie chart and bar chart on a laptop representing the churn rate of a coworking space
Uncategorized

Member Turnover – Churn Rate Optimization

A common recurring theme across various coworking focused groups and slack channels is member retentions (or optimizing member churn rates). It seems that some owners and operators have become obsessed with member retention and new entrants are wondering if this is a metric they should track and focus on. Or is it just a vanity metric?  We recently had the opportunity to sit down with Sajid Islam, founder of Hubdhaka coworking in Dhaka, Bangladesh to get his insights and put…